Louis is a Project Team Member who brings to the team several years of customer service experience. His strong work ethic makes him a valuable member of our team. He’s a graduate of Utica College with a Bachelor’s degree in Business Management.
Collette is the team’s Director of Finance and bookkeeper extraordinaire – keeping the records straight for our company. She holds an AAS in Business Management, is an AIPB Certified Bookkeeper and is a Certified QuickBooks Pro Advisor. She has been the proprietor of Black River Bookkeeping, LLC providing multiple levels of bookkeeping services to business owners in Upstate NY. Prior to having her business, she spent nine years as Business Manager to a Consulting Firm in NY’s Capital District. Collette is a member of the Mohawk Valley Business Women’s Network (MVBWN) and is the 2011 recipient of the MVBWN Endowment Fund Award. She is also a member of the Trenton Chamber of Commerce. When not crunching numbers, you can find Collette outdoors boating, kayaking, swimming, cross country skiing and spending time with family.
Al has worked with Deb for many years and currently is the Executive Producer of our proprietary Learning on the Go! micro-learning on-line video training program He graduated from Syracuse University’s Newhouse School with a Degree in Television Production and International Studies. He also has a Masters Degree in Education from Utica College. He’s a perfectionist when it comes to filming and editing and keeps Deb on her toes, often requiring her to “take it from the top again”. She wouldn’t have it any other way! In addition to working with our company, Al is a high school teacher. He and his wife Veronica have three daughters.
Taking personal tragedy, a 2002 car accident which left her with significant injuries, and turning it into professional success, Productivity & Efficiency Consultant, Learning and Development Strategist and Trainer, Deborah J. Cabral, launched her company, Cabral Enterprises LLC in 2010 after 20+ years in the insurance industry. The company is a NY State & NY City (WBE) National (WBENC) and Federal (WOSB, EDWOSB & DBE) Certified Women-Owned Business Enterprise.
Deb is a graduate of Long Island University-LIU Post with a Bachelor’s Degree in Business and Public Administration. As a member of ATD, The Association for Talent Development, SHRM, The Society for Human Resource Management- MV Chapter and a Golden Circle member and leadership volunteer of NAPO, The National Association of Productivity and Organizing Professionals, Deb is a sought after trainer who lends her knowledge of productivity, efficiency, time management and leadership and staff development to numerous clients through corporate training, consulting, coaching, workflow analysis, wellness and team building programs and motivational speaking engagements. Deb’s satisfied clients are numerous and are listed in the company’s Partial Client List.
Deb’s lively and energetic training sessions captivate participants while motivating them to change old unproductive habits and create new routines to realize an immediate boost in productivity and efficiency. She believes training should provide a transference of skills and inspires participants to commit to taking specific actions and implementing them into their daily work habits following each training session to ensure long-term change and success.
As an Authorized Partner & Certified Trainer for Wiley’s Everything DiSC and Five Behaviors of a Cohesive Team, Deb administers a variety of DiSC assessments and provides effective one on one coaching to review DiSC Assessment results and create an action plan to produce positive change. In addition, she offers DiSC group training to create more effective teams.
Deb is a wife, mother of three and active community volunteer. Deb hosted a 30-minute national television show from 2011-2017 called Organization Motivation! and hosted Organized in:60 Seconds, nationally syndicated news/lifestyle segments. Both still air in syndication in 16 states. She also writes a weekly column in the Utica Observer Dispatch newspaper, writes for local and national magazines and does many local and national TV and radio interviews. Deb is also the author of DeClutter Your Life NOW! A motivational guide to tackle the clutter in ALL aspect of your life.
In addition, Deb is a 7 time award-winning entrepreneur including the recipient of the 2012 SBA Excellence in Small Business Award, 2013 Key4Women Achieve Award, 2016 NYS Women Inc. Entrepreneur of the Year, 2016 YWCA Salute to Outstanding Women in Business & Industry Award, a finalist in the 2016 SBA Small Business Person of the Year and the 2017 Distinguished Entrepreneur of the Year Award presented by Syracuse University’s Whitman School of Management and the WISE Women’s Business Center.
Mary Carole, Director of Operations for the team, truly lives up to her nickname “Jill of all trades” doing a little bit of everything to keep our business running smoothly.
Mary Carole was the company’s first employee and started working with Deb in 2010. Mary Carole and Deb have been friends for many years and she enjoys working with Deb and helping others. In her free time, Mary Carole loves spending quality time boating and relaxing with her friends and family at their cottage in the Thousand Islands area. When she’s not working, her favorite things to do are read and go shopping. Mary Carole is a native to New Hartford and graduated from New Hartford Central School. After getting married, she and her husband Marty lived in Watertown for six years before moving back to her hometown. They have two children.
Director of Business Services, Media Relations and Social Media
Mary Kate joined Deb’s team as the Social Media Coordinator in 2014 and is responsible for maintaining and posting on all of the company’s social network platforms including the team’s blog. Now as the Director of Business Services and Media Relations, Mary Kate is responsible for client experience, website maintenance and media relations.
Mary Kate graduated from Marist College in 2016 where she received her Bachelor of Arts degree in Communications with dual concentrations in Public Relations and Advertising with a minor in English Literature. At Marist, Mary Kate was involved in the Dance Ensemble, PRSSA, and Marist College’s student run PR firm North Road.
When she has free time Mary Kate enjoys reading, online shopping, and binge watching Netflix.
Rich is an experienced Trainer and Assistant Professor of Social Sciences and Public Services at Mohawk Valley Community College. Rich was honored with the 2018 Excellence in Teaching award as well as the 2019 Chancellors Award for Excellence in Teaching. He holds a BS from SUNY Cortland and an MS from Utica College. He brings energy and enthusiasm to the team and to all of the programs he trains. Rich is a husband and father of five.
Debbie Lillard is a Trainer on our team. Prior to joining us, she was an entrepreneur for 15 years, founding a professional organizing and productivity consulting firm called Space to Spare in Philadelphia. As a consultant, she has helped her professional clients develop internal processes to increase efficiency and improve their bottom line. In addition, she was the Director of Operations and Efficiency for a medical firm in PA. Debbie has provided training on a variety of topics relating to productivity, efficiency and time management to organizations in the pharmaceutical and health care fields. She holds a Bachelor’s degree in Communications & Business from Marymount University, Arlington, VA.
Debbie is an internationally recognized expert on organizing and was featured on A&E’s Hoarders and HGTV’s Mission: Organization as well as radio shows across the US, Canada and England. She has been featured in national publications such as, The Chicago Tribune, Better Homes & Gardens, Woman’s Day, and Disney’s Family Fun. She is also the author of three books: Absolutely Organized, Absolutely Organize Your Family and A Mom’s Guide to Home Organization. Deb is a wife, mother of three and active community volunteer serving on her local PTA for many years and was past president of NAPO’s (National Association of Productivity and Organizing Professionals) Philadelphia Chapter.
Krista is a project team member on the team and enjoys working on projects where she can utilize her keen eye for organization. She is an ‘outside the box” thinker and always enjoys a challenge. She and her husband have a daughter and live in the Utica area.
Kristina is married and the mother of three teenagers She also has seventeen chickens, six ducks, two cats, and one super sweet dog named, Rosie. She is also a writer, photographer, gardener, book worm, and ice cream lover.
Tina is ourProject Manager and brings with her a strong work ethic and attention to detail. She is dedicated to doing the best job possible and providing excellent service to our clients. She is an inspiring leader and manages our Project Team with spirit and efficiency. She is a wife and mother of two.
Don Rawls, owner of Bahama Llama Computer Services, is the team’s Director of Technology and our “behind the scenes tech guru” keeping the company up and running. He configures and maintains the team’s email systems as well as performs computer and printer support, maintenance and repairs. He also functions as a technology consultant for upgrading existing technology or for future technology. Don has been doing web design and computer repair since the mid 90’s and also works at MetLife as a Technology Liaison. He holds an A.A.S. degree in Computer Science. When he’s not being a “tech geek”, he organizes and coaches youth hockey and football and spends time with his wife and two children.
Donna has been with the company for many years and is a go-getter who’s hard work and determination serve her well as a member of our Project Team. She is meticulous and has a keen eye for detail. Donna also is an avid and talented painter who creates beautiful murals and refinishes furniture for clients in her own small business. She has four grown children and six grandchildren and loves spending time with them outdoors – hiking, fishing, cross country skiing, camping, sightseeing and making crafty items out of objects found in nature.
Liz joins the DC Efficiency Consulting team as Deb’s Executive Assistant after 42 years in the Insurance industry. She possesses strong organizational and interpersonal skills. Liz is a grandmother to three wonderful grandchildren and loves to travel and spend time with friends.